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	<description>Phil Presents is a blog covering the art and science of fantastic presentations.</description>
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		<title>Wiki Stage &#8211; The Video Education Revolution</title>
		<link>http://philpresents.wordpress.com/2013/03/19/wiki-stage-the-video-education-revolution/</link>
		<comments>http://philpresents.wordpress.com/2013/03/19/wiki-stage-the-video-education-revolution/#comments</comments>
		<pubDate>Tue, 19 Mar 2013 15:45:12 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=707</guid>
		<description><![CDATA[In the beginning, there was Death By PowerPoint. And then there was TED, a series of conferences that managed to be entertaining and enjoyable, and showed the world that presentations can be more effective when they are short, well-prepared and intentionally interesting. Now there is Wiki Stage, a new non-profit initiative to promote education through [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=707&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>In the beginning, there was Death By PowerPoint. And then there was <a href="http://www.ted.com" target="_blank">TED</a>, a series of conferences that managed to be entertaining and enjoyable, and showed the world that presentations can be more effective when they are short, well-prepared and intentionally interesting.</p>
<p><a href="http://philpresents.files.wordpress.com/2013/03/escp-paris_white-e1363708112568.jpg"><img class="alignright size-medium wp-image-708" alt="escp paris_white" src="http://philpresents.files.wordpress.com/2013/03/escp-paris_white-e1363708112568.jpg?w=300&#038;h=115" width="300" height="115" /></a>Now there is <a title="Wiki Stage" href="http://www.wikistage.org" target="_blank">Wiki Stage</a>, a new non-profit initiative to promote education through events and online videos, and I’m extremely honoured to be speaking at the very first Wiki Stage event, at <a class="zem_slink" title="ESCP Europe" href="http://www.escpeurope.eu" target="_blank" rel="homepage">ESCP Europe</a> in Paris on March 30th 2013, and proud that <a href="http://www.ideasonstage.com" target="_blank">Ideas on Stage</a> is partnering with Wiki Stage to ensure that all the talks are top-quality, just as we have with so many TEDx events in the last three years.</p>
<p>Rather than explain what I think Wiki Stage is, here’s an interview I did with Johannes Bittel, founder and president of Wiki Stage, so you can hear it directly from him.</p>
<p><em><strong>So Johannes, what is Wiki Stage?</strong></em></p>
<p>Events and Videos &#8211; that&#8217;s what we do. We want people to have a fantastic time while learning something! By mixing experts with artists on stage and combining this with plenty of networking opportunities, we want to create a fun learning environment around a Wiki Stage. But the best way to find out is to actually experience it! We are organising the first of these events very soon, on March 30 at ESCP Europe around Internet, Jazz, Economy, Theatre&#8230;</p>
<p>But a great show with 6 or 12-minute talks and performances is only part of the story. The vision behind this event on March 30 is that you and me can create a new Wiki Project, a video encyclopedia, that can bring knowledge on stage and let people learn through videos.</p>
<p><em><strong>How did you come up with the idea?</strong></em></p>
<p>I often asked myself &#8220;Why does Wikipedia not exist in video?” Video is so powerful for delivering a message and often it would be much easier to watch a video than to read a text. Popular websites, such as YouTube, prove that the technology is already there. This could help so many people, but we don&#8217;t yet have a quality video library online.</p>
<p>We are a bunch of energetic volunteers, who believe that this would be a better world if knowledge was more accessible. If experts would present their insights on a stage with energy and passion, their message could reach and impact so many people. This is true especially for those among us to whom the simple act of reading a book or encyclopaedia article is not intuitive, because they may not have had the privilege of the education they deserve. This is why our dream is to bring Wikipedia on stage! If many volunteers bring remarkable people on a Wiki Stage, film them and share this knowledge in video online, then we could learn and be impacted by our experts in way more profound ways than we can with written text today.</p>
<p><em><strong>How is Wiki Stage different from TED?</strong></em></p>
<p>Once a year, the TED event in California gathers a group of very influential people to spread ideas on Technology, Entertainment and Design. That is very different from our vision for Wiki Stage &#8211; we want to create a stage for you! Instead of spreading ideas from a few to many, with Wiki Stage, we believe that many should share with many, and we aim to have Wiki Talks in many languages, and not just have most talks in English. You, or the experts and artists you know, have something to bring to the world &#8211; and that is why we offer the Wiki Stage to you as organiser, speaker or as a guest in the audience who wants to enjoy a great show! It is very important to us to keep the prices for Wiki Stage events at an accessible level and to make it easy for people to get a license.</p>
<p><strong><em>You’re still a big TED fan though, right?</em></strong></p>
<p>Yes, I&#8217;ve been watching the talks for many years now and whenever I can, I attend TED or TEDx events. Just a few weeks ago, I was at one of their events in California. I love what they do.</p>
<p><em><strong>What is your vision for Wiki Stage?</strong></em></p>
<p><a href="http://philpresents.files.wordpress.com/2013/03/948b14ac3c32d42df857d535cab50984-e1363707172497.jpeg"><img class="alignright size-medium wp-image-709" alt="948b14ac3c32d42df857d535cab50984" src="http://philpresents.files.wordpress.com/2013/03/948b14ac3c32d42df857d535cab50984-e1363707172497.jpeg?w=195&#038;h=300" width="195" height="300" /></a> &#8221;All the world&#8217;s a stage&#8221; is a Shakespeare quote that I love. Imagine how much fun it would be if many people in universities, libraries, museums, theatres or other institutions that are dedicated to learning, art and culture would set up their own Wiki Stage. There are so many remarkable people around us and we would give them the attention they deserve to share their experiences with us and through video with everybody over the internet &#8211; I believe this could change the world.</p>
<p><em><strong>This is a non-profit organisation. Where does the money come from?</strong></em></p>
<p>If a public institution or a for-profit company decided that they wanted to create a video encyclopaedia, the costs for that could easily amount to millions of euros. Whoever takes on this challenge would need to pay experts, studios, cameras, editors, etc., etc. &#8211; which means that it would not be financially viable to provide the videos online for free. If, however, volunteers decide to do it not for profit, then it can work. Each event organiser covers his costs thanks to sponsors and ticket sales and everybody involved is working together in a Wiki Spirit of collaboration towards creating a video library of knowledge. The best way for you to support this project is to buy your ticket to a Wiki Stage event. And why wait? There&#8217;s your chance to experience a great show and an unforgettable afternoon on March 30 at ESCP Europe in Paris!</p>
<p><strong><em>Apart from Wiki Stage ESCP, are there other events planned?</em></strong></p>
<p>We are a very young project, born just a couple of months ago &#8211; yet, I am thrilled to see that students at <a class="zem_slink" title="ESSEC Business School" href="http://www.essec.edu" target="_blank" rel="homepage">ESSEC</a>, <a href="http://www.ecp.fr" target="_blank">Centrale</a>, <a class="zem_slink" title="Cité Internationale Universitaire de Paris" href="http://www.ciup.fr/" target="_blank" rel="homepage">Cité Universitaire</a> and <a href="http://www.english.paris-sorbonne.fr/?lang=en" target="_blank">Sorbonne</a> are already planning to organise their own Wiki Stage events. It&#8217;s easy for people to make their own event and people are starting to contact us about this &#8211; it&#8217;s exciting! Last week I received an email from somebody in Casablanca… <img src='http://s1.wp.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<h3>Get your ticket for the Wiki Stage world premiere on March 30 at <a href="http://WikiStage.org" target="_blank">WikiStage.org</a></h3>
<p>Connect with Wiki Stage:</p>
<p><a href="http://facebook.com/WikiStage" target="_blank">facebook.com/WikiStage</a></p>
<p><a href="http://twitter.com/WikiStage" target="_blank">twitter.com/WikiStage</a></p>
<p><a href="http://www.youtube.com/WikiStage" target="_blank">youtube.com/WikiStage</a></p>
<p><a href="http://wikistage.org"><img class="alignnone size-full wp-image-711" alt="Wiki Stage ESCP Poster JPG" src="http://philpresents.files.wordpress.com/2013/03/wiki-stage-escp-poster-jpg.jpg?w=450&#038;h=636" width="450" height="636" /></a></p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/events/'>Events</a>  <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/707/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/707/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=707&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Presentation 2.0 &#8211; The New Art of Business Presenting</title>
		<link>http://philpresents.wordpress.com/2012/12/03/presentation-2-0-the-new-art-of-business-presenting/</link>
		<comments>http://philpresents.wordpress.com/2012/12/03/presentation-2-0-the-new-art-of-business-presenting/#comments</comments>
		<pubDate>Mon, 03 Dec 2012 22:54:33 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Communication design]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presentation 2.0]]></category>
		<category><![CDATA[storytelling]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=698</guid>
		<description><![CDATA[Most presentations suck. Ask most people to close their eyes and imagine themselves in the audience for a presentation, and they will break into a cold sweat. Presentation should rhyme with communication, inspiration and fascination &#8211; but all too often, it simply rhymes with boredom. This means two important things for presenters. Firstly, if an [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=698&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.ideasonstage.com"><img class="alignright size-full wp-image-701" alt="Presentation 2.0 Logo v1" src="http://philpresents.files.wordpress.com/2012/12/presentation-2-0-logo-v1.png?w=450"   /></a>Most presentations suck. Ask most people to close their eyes and imagine themselves in the audience for a presentation, and they will break into a cold sweat. Presentation should rhyme with communication, inspiration and fascination &#8211; but all too often, it simply rhymes with boredom.</p>
<p>This means two important things for presenters. Firstly, if an audience is bored, they&#8217;re not interested, they&#8217;re not listening, and they&#8217;re not going to do what you want them to do. Secondly, if most presentations suck so badly, those presenters who make an effort can rise above the crowd, communicate better, and spread their ideas effectively.</p>
<p>So upgrade to Presentation 2.0, and make your presentations interesting, effective, and memorable. Here’s how &#8211; four disciplines which others ignore or suck at: preparation, storytelling, visual design, and delivery.</p>
<h3><b>1. Preparation</b></h3>
<p>Any great edifice needs a strong foundation. For a presentation, that foundation is the preparation. This is where you analyze your audience and their needs, set clear and concrete objectives, and choose a few key messages to help you achieve those objectives.</p>
<p>The audience might remember how you make them feel, they may remember some of what they see, but they will certainly forget most of what you say. They might recall three things. Don’t leave it to chance and hope they remember the right things – choose the three key messages you want them to remember.</p>
<p><img class="alignnone size-full wp-image-702" alt="Slide Fail to Prepare.027" src="http://philpresents.files.wordpress.com/2012/12/slide-fail-to-prepare-027.png?w=450&#038;h=337" height="337" width="450" /></p>
<h3><b>2. Storytelling</b></h3>
<p>Storytelling is the art of structuring your presentation to communicate messages effectively and interestingly; and using narrative techniques and devices to make them memorable.</p>
<p>When Steve Jobs pulled a Macbook Air out of an envelope, that was storytelling. It was a technique designed to communicate a key message &#8211; “The world’s thinnest notebook” &#8211; and make it stick.</p>
<p>I once sold a print services contract to a major Brazilian customer, but first I had to convince them they had a problem. So I demonstrated that each year, their printed pages laid end-to-end would stretch from the source of the Amazon all the way to the Atlantic (mouths gaped open) &#8211; and then back again (jaws hit floor). That’s storytelling.</p>
<p>If you think hard enough, you can find a way to make anything interesting and memorable.</p>
<h3><b>3. Visual Design</b></h3>
<p>Ever suffered “Death By PowerPoint”? Most businesspeople face it every day, so they dread the moment when someone asks to switch on the projector.</p>
<p>Most slides obstruct communication. They assume the audience can read and listen simultaneously, that bullet points are memorable, and that the audience doesn’t mind the presenter using slides as speaker notes. Wrong, wrong, and wrong again.</p>
<p>But it doesn’t need to be that way. A deck of slides can assist communication and make your key messages memorable. It’s just a question of good design.</p>
<p><img class="alignnone size-full wp-image-699" alt="A typical useless slideument" src="http://philpresents.files.wordpress.com/2012/12/slides-that-score-illustrations-001.jpg?w=450&#038;h=337" height="337" width="450" /></p>
<h3><b>4. Delivery</b></h3>
<p>A great presenter can make anything fascinating. It’s about voice, speed, gestures, comfort, eye contact, movement, humor, charisma, and above all, preparation and rehearsal.</p>
<p>You can learn this. We’re not born orators. As Emerson said, “All the great speakers were bad speakers at first.”</p>
<p><img class="alignnone size-full wp-image-700" alt="Slide Emerson Bad Speakers.003" src="http://philpresents.files.wordpress.com/2012/12/slide-emerson-bad-speakers-003.png?w=450&#038;h=337" height="337" width="450" /></p>
<p>Working hard at each of these four disciplines will make your presentations interesting, effective, and memorable. It’ll help you stand out from the crowd. If your audience sees four boring and forgettable 1.0 presentations, and one effective and memorable Presentation 2.0, it’s clear which presenter has the advantage. Make sure it’s you.</p>
<h4>This article was first published in <a title="SOLD Magazine" href="http://www.soldlab.com/sales-magazine" target="_blank">SOLD Magazine</a>, the leading worldwide monthly for sales professionals, as part of Phil&#8217;s regular Presentation 2.0 column.</h4>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/best-practices/'>Best Practices</a>, <a href='http://philpresents.wordpress.com/category/general/'>General</a> Tagged: <a href='http://philpresents.wordpress.com/tag/communication/'>communication</a>, <a href='http://philpresents.wordpress.com/tag/communication-design/'>Communication design</a>, <a href='http://philpresents.wordpress.com/tag/presentation/'>presentation</a>, <a href='http://philpresents.wordpress.com/tag/presentation-2-0/'>presentation 2.0</a>, <a href='http://philpresents.wordpress.com/tag/storytelling/'>storytelling</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/698/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/698/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=698&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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			<media:title type="html">A typical useless slideument</media:title>
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		<title>Tuesday Nov 6th 2012: Tweet-up with Garr Reynolds</title>
		<link>http://philpresents.wordpress.com/2012/11/04/tuesday-nov-6th-2012-tweet-up-with-garr-reynolds/</link>
		<comments>http://philpresents.wordpress.com/2012/11/04/tuesday-nov-6th-2012-tweet-up-with-garr-reynolds/#comments</comments>
		<pubDate>Sun, 04 Nov 2012 02:49:00 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Garr Reynolds]]></category>
		<category><![CDATA[Presentation Zen]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=693</guid>
		<description><![CDATA[As regular readers will be well aware, Garr Reynolds is in London this week for the Presentation Zen European Seminar 2012, and the world premiere of his new seminar, the Presentation Zen Storytelling Masterclass, both in association with Ideas on Stage. As in 2010 and 2011, we are extremely proud to work with Garr and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=693&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>As regular readers will be well aware, Garr Reynolds is in London this week for the Presentation Zen European Seminar 2012, and the world premiere of his new seminar, the Presentation Zen Storytelling Masterclass, both in association with Ideas on Stage. As in 2010 and 2011, we are extremely proud to work with Garr and bring his unique approach to presentations to a wider audience in Europe.</p>
<p>Garr also sees this as an opportunity to meet like-minded people, fans etc, so each year we also organize a &#8216;tweet-up&#8217;, which is simply a time and place where Garr&#8217;s fans can come along, buy a drink and chat with him. No tickets, no entry fee, nothing formal &#8211; just a meet-up, but organized via social media, hence the name &#8216;tweet-up&#8217;.</p>
<p><a href="http://www.flatplanet.co.uk"><img class="alignright size-medium wp-image-694" title="Flat Planet" alt="" src="http://philpresents.files.wordpress.com/2012/11/flat-planet.jpg?w=223&#038;h=300" height="300" width="223" /></a>As Garr will be giving a short talk at the Apple Store in Regent Street, all about Keynote, from 6-7pm on Tuesday 6th November, we&#8217;re organizing the tweet-up just after that, and just around the corner. It will be at an eclectic place called Flat Planet, which serves drinks of course but which is famous for its excellent organic flatbreads. We&#8217;ve reserved the basement from 7.15pm to 9.00pm so please come along, get a drink and/or a flatbread, and come down to chat with Garr.</p>
<p>I&#8217;ll be there too of course, so if you are in the London area, come and join us, and by all means come and enjoy Garr&#8217;s talk at the Apple Store beforehand.</p>
<p><strong>Address</strong>: <a href="http://www.flatplanet.co.uk" target="_blank">Flat Planet</a>, 39 Great Marlborough Street, London W1F 7JG (next to Liberty)</p>
<p><strong>Time</strong>: Tuesday 6th November 2012, 7.15pm &#8211; 9.00pm</p>
<p><a href="http://goo.gl/maps/TuJCv" target="_blank">Here&#8217;s a link to a Google map</a> showing the location together with the route from the Apple Store in Regent Street.</p>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://philpresents.wordpress.com/2012/10/09/not-just-european-the-2012-presentation-zen-european-seminar/" target="_blank">Not Just European &#8211; The 2012 Presentation Zen European Seminar</a> (philpresents.wordpress.com)</li>
</ul>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/events/'>Events</a> Tagged: <a href='http://philpresents.wordpress.com/tag/garr-reynolds/'>Garr Reynolds</a>, <a href='http://philpresents.wordpress.com/tag/presentation-zen/'>Presentation Zen</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/693/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/693/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=693&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Not Just European &#8211; The 2012 Presentation Zen European Seminar</title>
		<link>http://philpresents.wordpress.com/2012/10/09/not-just-european-the-2012-presentation-zen-european-seminar/</link>
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		<pubDate>Tue, 09 Oct 2012 13:33:13 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Garr Reynolds]]></category>
		<category><![CDATA[Presentation Zen]]></category>
		<category><![CDATA[seminar]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=689</guid>
		<description><![CDATA[With a month to go before this year&#8217;s Presentation Zen European Seminar, we have a remarkable range of people coming to London to see Garr Reynolds and learn the new way of presenting from the master himself. We have people coming from 16 countries (so far), including the USA, Canada and Japan, so it isn&#8217;t [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=689&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://bit.ly/pzen2012"><img class=" wp-image-690 alignnone" title="Presentation Zen European Seminar 2012" src="http://philpresents.files.wordpress.com/2012/10/slide-pz-2012-ad-031.png?w=405&#038;h=303" alt="" width="405" height="303" /></a></p>
<p>With a month to go before this year&#8217;s <a title="Presentation Zen European Seminar 2012" href="http://bit.ly/pzen2012" target="_blank">Presentation Zen European Seminar</a>, we have a remarkable range of people coming to London to see <a title="Garr Reynolds" href="http://www.presentationzen.com" target="_blank">Garr Reynolds</a> and learn the new way of presenting from the master himself.</p>
<p>We have people coming from 16 countries (so far), including the USA, Canada and Japan, so it isn&#8217;t really a European Seminar any more! Once again, Garr is proving to be a star attraction, and I&#8217;m sure this year&#8217;s seminar is going to be as amazing as <a title="Review: Presentation Zen European Seminar 2010" href="http://philpresents.wordpress.com/2010/12/13/review-presentation-zen-european-seminar-2010/" target="_blank">our Paris seminars in 2010 and 2011</a>.</p>
<p>We&#8217;ve already sold out the Presentation Zen Storytelling Masterclass on November 8th, aimed mainly at those who&#8217;ve already attended the Presentation Zen Seminar, but we still have some places left for the main seminar on November 7th 2012, at the Hilton London Paddington &#8211; including some very cheap tickets for current students, with the reduction code PZSTUDENT.</p>
<p>So if you&#8217;d like to join us all in London, be fast because there aren&#8217;t many places left. <a title="Presentation Zen European Seminar 2012" href="http://bit.ly/pzen2012" target="_blank">Sign up now!</a></p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/events/'>Events</a> Tagged: <a href='http://philpresents.wordpress.com/tag/garr-reynolds/'>Garr Reynolds</a>, <a href='http://philpresents.wordpress.com/tag/presentation-zen/'>Presentation Zen</a>, <a href='http://philpresents.wordpress.com/tag/seminar/'>seminar</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/689/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/689/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=689&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>SOLD: a fantastic free magazine for sales professionals</title>
		<link>http://philpresents.wordpress.com/2012/08/14/sold-a-fantastic-free-magazine-for-sales-professionals/</link>
		<comments>http://philpresents.wordpress.com/2012/08/14/sold-a-fantastic-free-magazine-for-sales-professionals/#comments</comments>
		<pubDate>Tue, 14 Aug 2012 16:37:53 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[article]]></category>
		<category><![CDATA[magazine]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=685</guid>
		<description><![CDATA[I was recently contacted by the extremely friendly people at SOLD Labs, which publishes a fairly new online magazine called SOLD Magazine. They asked whether I&#8217;d be interested in writing a regular column. So of course my first course of action was to take a look at the magazine. I have to say, I wasn&#8217;t [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=685&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.soldlab.com/sales-magazine"><img class="alignright size-full wp-image-686" title="Bunner_SOLD_13_iPad2_300x250" src="http://philpresents.files.wordpress.com/2012/08/bunner_sold_13_ipad2_300x250.png?w=450" alt=""   /></a>I was recently contacted by the extremely friendly people at SOLD Labs, which publishes a fairly new online magazine called <a title="SOLD Magazine" href="http://www.soldlab.com/sales-magazine" target="_blank">SOLD Magazine</a>. They asked whether I&#8217;d be interested in writing a regular column. So of course my first course of action was to take a look at the magazine.</p>
<p>I have to say, I wasn&#8217;t expecting much. I&#8217;ve spent many years in sales and rarely found any published advice that was relevant to modern selling situations. B2B and B2C sales have changed immensely in the last 15 years, mostly thanks to the advances in information technology and the professionalisation of the procurement function in major companies. The old advice about how to sell a set of encyclopedias door-to-door just isn&#8217;t relevant any more.</p>
<p>So I was pleasantly surprised to discover an attractive magazine, full of useful and relevant advice for modern salespeople, from experienced columnists and featured experts like Shep Hyken. And it includes a section about presentation skills which is truly modern &#8211; none of the old advice about seven bullets per page or three minutes per slide.</p>
<p>I liked it so much that I agreed to contribute a monthly column, focusing on the Presentation 2.0 approach which we&#8217;ve developed at <a title="Ideas on Stage" href="http://www.ideasonstage.com" target="_blank">Ideas on Stage</a>. My first column appeared in the July edition.</p>
<p>So to check out my article, and plenty of other fine articles about selling, negotiating and presenting, please click through to <a href="http://www.soldlab.com/sales-magazine" target="_blank">SOLD Magazine</a>, and <a href="http://www.soldlab.com/subscribe" target="_blank">sign up free</a> to subscribe to future issues.</p>
<p>I was pleasantly surprised, and I hope you will be too.</p>
<p>&nbsp;</p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/general/'>General</a> Tagged: <a href='http://philpresents.wordpress.com/tag/article/'>article</a>, <a href='http://philpresents.wordpress.com/tag/magazine/'>magazine</a>, <a href='http://philpresents.wordpress.com/tag/presentation/'>presentation</a>, <a href='http://philpresents.wordpress.com/tag/sales/'>sales</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/685/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/685/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=685&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Announcing a great event in London &#8211; and it&#8217;s not the Olympics!</title>
		<link>http://philpresents.wordpress.com/2012/07/27/announcing-a-great-event-in-london-and-its-not-the-olympics/</link>
		<comments>http://philpresents.wordpress.com/2012/07/27/announcing-a-great-event-in-london-and-its-not-the-olympics/#comments</comments>
		<pubDate>Fri, 27 Jul 2012 09:46:11 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Garr Reynolds]]></category>
		<category><![CDATA[Ideas on Stage]]></category>
		<category><![CDATA[Presentation Zen]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=679</guid>
		<description><![CDATA[In 2010 and 2011, Ideas on Stage was proud to organize the Presentation Zen European Seminar in Paris. This was Garr Reynolds&#8216; only public seminar in Europe each year, and it brought people from ten European countries and as far afield as Seattle to learn directly from the world&#8217;s leading presentation expert. In 2012, we&#8217;re [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=679&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-680" title="IMG_3041" src="http://philpresents.files.wordpress.com/2012/07/img_3041-e1343381906503.jpg?w=450&#038;h=286" alt="" width="450" height="286" /></p>
<p>In 2010 and 2011, <a href="http://www.ideasonstage.com" target="_blank">Ideas on Stage</a> was proud to organize the Presentation Zen European Seminar in Paris. This was <a href="http://www.presentationzen.com" target="_blank">Garr Reynolds</a>&#8216; only public seminar in Europe each year, and it brought people from ten European countries and as far afield as Seattle to learn directly from the world&#8217;s leading presentation expert.</p>
<p>In 2012, we&#8217;re taking the show on the road, and where better than London, the year&#8217;s most happening city? On November 7th, Garr will give his <strong>Presentation Zen European Seminar 2012</strong>, and since this sold out in 2010 and 2011, this year we&#8217;ve hired a bigger room with more space &#8211; but tickets are already selling quickly so <a href="http://www.ideasonstage.com/presentation-zen-seminar-europe-2012-london/" target="_blank">get yours fast&#8230;</a></p>
<p>We&#8217;re also delighted to offer something new this year, especially for those who already attended Garr&#8217;s seminar in 2010 or 2011 (or the 2012 edition): the following day, on November 8th, will see the world premiere of Garr&#8217;s brand-new <strong>Presentation Zen Storytelling Masterclass</strong>. Effective slide design and powerful delivery are not enough: every great presentation is based on a mastery of the art of storytelling.</p>
<p>You can buy tickets for one or other seminar, or &#8211; until August 31st &#8211; you can get a combination ticket which gives you a huge 50% discount off the day 2 Storytelling Masterclass.</p>
<p>Don&#8217;t hesitate &#8211; <a href="http://www.ideasonstage.com/presentation-zen-seminar-europe-2012-london/" target="_blank">reserve your place now</a>, and if you get in quickly we&#8217;ve also negotiated some discount hotel rooms for you at the Hilton London Paddington, where both events will take place.</p>
<p>Direct link for more details: <a href="http://www.ideasonstage.com/presentation-zen-seminar-europe-2012-london/" target="_blank">http://www.ideasonstage.com/presentation-zen-seminar-europe-2012-london/</a></p>
<p>I look forward to seeing you there!</p>
<p><img class="alignnone size-full wp-image-681" title="IMG_9708" src="http://philpresents.files.wordpress.com/2012/07/img_9708.jpg?w=450&#038;h=300" alt="" width="450" height="300" /></p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/events/'>Events</a> Tagged: <a href='http://philpresents.wordpress.com/tag/garr-reynolds/'>Garr Reynolds</a>, <a href='http://philpresents.wordpress.com/tag/ideas-on-stage/'>Ideas on Stage</a>, <a href='http://philpresents.wordpress.com/tag/presentation-zen/'>Presentation Zen</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/679/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/679/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=679&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>When Does Communication Become Manipulation?</title>
		<link>http://philpresents.wordpress.com/2012/06/29/when-does-communication-become-manipulation/</link>
		<comments>http://philpresents.wordpress.com/2012/06/29/when-does-communication-become-manipulation/#comments</comments>
		<pubDate>Fri, 29 Jun 2012 10:57:23 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[altruism]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[manipulation]]></category>
		<category><![CDATA[persuasion]]></category>
		<category><![CDATA[presentation]]></category>

		<guid isPermaLink="false">http://philpresents.wordpress.com/?p=673</guid>
		<description><![CDATA[&#160; One of my executive students at HEC Paris asked me this week at what point communication becomes manipulation. After all, many of the rhetorical devices and storytelling techniques used in speechwriting and presentation design are similar to those used by a hypnotist, advertiser or salesperson. This assumes there is a continuum, with communication at [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=673&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><!--?xml version="1.0" encoding="UTF-8" standalone="no"?--></p>
<p>&nbsp;</p>
<p><img class="alignnone size-full wp-image-676" title="Manipulation" src="http://philpresents.files.wordpress.com/2012/06/slide-manipulation-v2-034.png?w=450&#038;h=337" alt="" width="450" height="337" /></p>
<p>One of my executive students at <a class="zem_slink" title="HEC Paris" href="http://www.hec.edu" rel="homepage" target="_blank">HEC Paris</a> asked me this week at what point communication becomes manipulation. After all, many of the rhetorical devices and storytelling techniques used in speechwriting and presentation design are similar to those used by a hypnotist, advertiser or salesperson.</p>
<p>This assumes there is a continuum, with communication at one end, and manipulation at the other end &#8211; and the more devices of influence you use, the more you move towards the &#8216;manipulation&#8217; end of the scale.</p>
<div>I disagree. Purely and simply, all communication is an attempt to influence the audience, and if you&#8217;re going to do that, you might as well do so effectively. For me, the choice of how few or how many tools of influence you use is only part of the picture, and that scale is not between communication and manipulation, but between ineffective and effective communication.</div>
<p>An entrepreneur pitching an investor is aiming to influence that investor. Is that manipulation? The entrepreneur is doing everything possible to make an investor part with some cash, while at the beginning of the pitch the investor&#8217;s wallet is firmly closed.</p>
<p>A salesperson is always aiming to influence customers&#8217; thoughts. Not only do they make you want their product or service where previously you perhaps didn&#8217;t want it (or didn&#8217;t realise you wanted it), but they also make you want their exact offering, and not those of your competitors. Is that manipulation? Or is it only manipulation if it is done well?</p>
<p>Let&#8217;s bring in a dictionary definition of manipulation. <a href="http://dictionary.reference.com/browse/manipulate" target="_blank">Dictionary.com</a> defines &#8216;manipulate&#8217; as:</p>
<blockquote><p>to manage or influence skillfully, especially in an unfair manner: to manipulate people&#8217;s feelings.</p></blockquote>
<p>My Chambers English Dictionary defines &#8216;manipulate&#8217; as:</p>
<blockquote><p>to turn to one&#8217;s own purpose or advantage</p></blockquote>
<p>So the key factor is not the number of influence techniques used, but the intention of the speaker. Influencing the audience for your own selfish interests is considered manipulation, and has a negative connotation.</p>
<div>Political speeches are mostly about manipulation. Politicians try to influence voters, journalists and often each other, usually for their own selfish desires. (Sadly, selfless politicians like Vaclav Havel are the exception, not the rule.)</div>
<p>Advertising is all about manipulation, of course. Advertisers use every technique in the book to influence our thoughts, almost always for their own interests.</p>
<p>However, not everyone has selfish intentions. Take parents, for example.</p>
<p>Once, when I was a boy, I was flicking elastic bands around, and my father asked me to stop. He told me that once he had seen someone flick an elastic band which took someone&#8217;s eye out, i.e. it was very dangerous and I shouldn&#8217;t do it. The story was far stronger than just saying &#8220;stop doing that, son&#8221; &#8211; it certainly stopped me from flicking elastic bands, and I still remember the story over 30 years later. My father was using a storytelling technique to influence me &#8211; but for my benefit, so I would avoid a dangerous activity.</p>
<p>Now I am a father, and I use stories all the time to influence my children &#8211; for their benefit. This is far from new. Humans have been using stories for millennia to transfer knowledge and influence younger generations into avoiding the mistakes of their ancestors. The fable about <a href="http://www.storyarts.org/library/aesops/stories/boy.html" target="_blank">the boy who cried &#8216;wolf&#8217;</a> is far more effective than just telling kids not to lie.</p>
<p>So while you can indeed have a continuum between ineffective and effective communication, there is another which is equally important: between altruism at one end of the scale &#8211; communicating purely for the audience&#8217;s benefit &#8211; and selfishness at the other end.</p>
<p>We can&#8217;t all be altruistic all the time. But we can at least aim for the middle of the scale: mutual interest.</p>
<p><a href="http://www.ideasonstage.com"><img class="alignnone size-full wp-image-674" title="Communication Influence Matrix" src="http://philpresents.files.wordpress.com/2012/06/communication-influence-matrix-031.png?w=450&#038;h=337" alt="" width="450" height="337" /></a></p>
<p>Let&#8217;s take a look at what this means, in the Communication Influence Matrix above. In the bottom-left, you have ineffective and selfish communication &#8211; which is what poor salespeople dish out to long-suffering buyers. In the top-left, you have ineffective but altruistic communication, an example of which would be most teaching, which is for the benefit of the audience but far too often fails to be effective due to poor use of influencing techniques.</p>
<p>Then, in the bottom-right, you have effective and selfish communication &#8211; which could be good advertisements, or a powerful political speech for example. In the middle on the right, you have effective communication for mutual interest, which is what good salespeople will aim for. A good salesperson sincerely believes her customer will benefit from buying her product or service, and focuses on those benefits, while communicating effectively &#8211; and without forgetting her own company&#8217;s interests. Think of any Steve Jobs product launch.</p>
<p>And in the top-right, you have effective altruistic communication, and while I could have put public-service advertisements there, I&#8217;m proud to put my dad and his stories in that corner. One day, I hope my own children will put me there too.</p>
<h3>Takeaways for presenters</h3>
<p>As a presenter, work out how you can help your audience. If you are a salesperson, make your presentation not about your product or service, but about your customer&#8217;s problem and how it can be solved. You may succeed in making them want to buy your latest widget, but it will be in their interest to do so.</p>
<p>If you are an entrepreneur, talk about why your start-up offers a great opportunity for the investor. You&#8217;re not just going to them asking for money: you are offering them the chance to make a large pile of cash. You&#8217;re trying to influence them, of course, but in their interest as well as yours.</p>
<p>The trick is simply to ensure that their interests coincide with yours. If the customer is happy to solve their problem, that&#8217;s good for you because they&#8217;re using your widget to do so. If the investor is happy to invest because it&#8217;s a great opportunity, that&#8217;s also good for you because it means you have the cash to expand your company.</p>
<p><strong>The audience&#8217;s own interest is the magical ingredient of any presentation. If you can always clearly act in the audience&#8217;s interest, you will never be accused of manipulation, no matter how many influence techniques you use. And if you can find a way to meet their needs while also meeting yours, then everybody wins.</strong></p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/best-practices/'>Best Practices</a>, <a href='http://philpresents.wordpress.com/category/general/'>General</a> Tagged: <a href='http://philpresents.wordpress.com/tag/altruism/'>altruism</a>, <a href='http://philpresents.wordpress.com/tag/communication/'>communication</a>, <a href='http://philpresents.wordpress.com/tag/influence/'>influence</a>, <a href='http://philpresents.wordpress.com/tag/manipulation/'>manipulation</a>, <a href='http://philpresents.wordpress.com/tag/persuasion/'>persuasion</a>, <a href='http://philpresents.wordpress.com/tag/presentation/'>presentation</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/673/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/673/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=673&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Handle With CARE: 4 Keys To Convince Any Audience</title>
		<link>http://philpresents.wordpress.com/2012/05/29/handle-with-care-4-keys-to-convince-any-audience/</link>
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		<pubDate>Tue, 29 May 2012 18:21:35 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[action]]></category>
		<category><![CDATA[CARE]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[credibility]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[result]]></category>

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		<description><![CDATA[I was exchanging recently with fellow presentation specialist Alex Rister, who was asking me how I go about convincing people to change. I had just given a Presentation 2.0 talk to a group of management consultants, who are usually among the worst offenders when it comes to Death by PowerPoint, and not only did they [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=661&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>I was exchanging recently with fellow presentation specialist <a href="http://alexrister1.wordpress.com" target="_blank">Alex Rister</a>, who was asking me how I go about convincing people to change. I had just given a <a href="http://ideasonstage.com" target="_blank">Presentation 2.0</a> talk to a group of management consultants, who are usually among the worst offenders when it comes to Death by PowerPoint, and not only did they get it &#8211; they even asked me back for another session on storytelling.</p>
<p>Pleasantly surprised, Alex asked me for the magic keys to convince an audience to change. After some thought, this is my answer.</p>
<p>There are four keys to convince any audience to start, stop or continue doing something. They are all necessary. Together, they make the acronym <strong>CARE</strong>: <strong>Credibility</strong>, <strong>Action</strong>, <strong>Reason</strong>, and <strong>Empathy</strong>.</p>
<p><img class="alignnone size-full wp-image-666" title="Slide CARE" src="https://philpresents.files.wordpress.com/2012/05/slide-care-008.png?w=450&#038;h=253" alt="" width="450" height="253" /></p>
<h3>Credibility</h3>
<p>If you have no credibility in your audience&#8217;s eyes, your message will (at best) go in one ear, and out the other.</p>
<p>Imagine you pass a shaggy smelly tramp in the street, who is shouting &#8220;The world will end tomorrow!&#8221; Do you pay much attention? No, because he has no credibility to deliver that message. Now imagine the US President making a televised address saying exactly the same thing. Now do you pay attention? The difference is not the message: it is the credibility of the person delivering it.</p>
<p>Imagine you are pregnant, and a friendly lady gazes at your tummy and exclaims &#8220;Ah, it must be a boy!&#8221; Do you believe her? Now imagine a gynecologist who, after performing an ultrasound scan, announces &#8220;Ah, it must be a boy!&#8221; Do you believe her? The difference: credibility. And not only does the gynecologist know what she is talking about: she also performed a credible check to draw her conclusion. She has evidence.</p>
<p><img class="alignnone  wp-image-662" title="Slide credible tramp" src="https://philpresents.files.wordpress.com/2012/05/slide-credible-tramp-004-e1338312973921.png?w=405&#038;h=247" alt="" width="405" height="247" /></p>
<p>Credibility, like beauty, is in the eye of the beholder. My Parisian consultants gave me credibility to talk about business communication because I have many years of management and sales experience, I&#8217;ve successfully sold major contracts up to $100M, and I teach at the world&#8217;s number one business school just down the road, quite apart from running <a title="Ideas on Stage" href="http://ideasonstage.com" target="_blank">one of Europe&#8217;s leading presentation firms</a>.</p>
<p>All that was important in their eyes. Perhaps an audience in Latin America might never have heard of <a title="HEC Paris" href="http://www.hec.edu/" target="_blank">HEC Paris</a>, so that wouldn&#8217;t lend me any credibility with them. Perhaps my business-to-business sales management experience wouldn&#8217;t be worth a lot when talking to a children&#8217;s charity. Perhaps my Executive MBA would actually count against me when speaking to some groups. So I don&#8217;t automatically have credibility with all audiences for all kinds of messages. But with this audience, my experience resonated with them, and they therefore listened seriously to what I had to say.</p>
<p>Sadly, if you are an intern with little or no experience, and you give exactly the same talk with the same slides to the same audience, you will probably fall at the first hurdle because of your lack of credibility. It doesn&#8217;t matter whether you are right. Nobody believed <a href="http://en.wikipedia.org/wiki/Ignaz_Semmelweis" target="_blank">Ignaz Semmelweis</a> when he suggested surgeons should wash their hands between patients in order to save lives, but he was right. Nobody believed <a class="zem_slink" title="Barry Marshall" href="http://en.wikipedia.org/wiki/Barry_Marshall" rel="wikipedia" target="_blank">Barry Marshall</a> when he suggested stomach ulcers were caused by bacteria, partly because the idea was ridiculous but particularly because he was just a simple unknown researcher in Western Australia of all places. He was right, but nobody listened.</p>
<p>The conclusion is simple. Without credibility, your audience will not accept your request to act. Speak about subjects where you are credible, and ensure that you establish credibility in your audience&#8217;s eyes right at the start of your talk. And if the message is important but you have little hope of being taken seriously, find somebody else whom the audience will listen to and believe.</p>
<h3>Action</h3>
<p>Now that you have credibility, you need to ask the audience to act. This could be to stop doing something, start doing something, continue doing something, or do something differently.</p>
<p>First, you need to be clear in your own mind about what action you want them to take. Complete this sentence:</p>
<blockquote><p>&#8220;After my presentation, my audience will…&#8221;</p></blockquote>
<p>Do you want them to buy something? Use a different piece of software? Try a different sales approach? Be careful about strange men offering to drive them home? Recycle their kitchen waste? Give to charity? Choose brands which are ecologically responsible? Reflect on how social media can drive sales? There has to be something. Find it and make this the foundation of your talk. (If you find nothing at all, cancel the presentation because it will be a waste of everyone&#8217;s time.)</p>
<p><img class="alignnone size-full wp-image-663" title="Slide Action Clapperboard" src="https://philpresents.files.wordpress.com/2012/05/slide-action-clapperboard-005-e1338313146634.png?w=450&#038;h=341" alt="" width="450" height="341" /></p>
<p>Next, you need to make it clear what action you want the audience to take. Your talk should not be a cryptic crossword. Don&#8217;t leave them guessing what you expect them to do. Ask them clearly. If you want them to invest $200k in your start-up, say so. If you leave them to guess, they might guess wrong, or they might not bother guessing at all.</p>
<p>So you need a clear action which you are asking your audience to take afterwards, you need to spell it out clearly &#8211; and of course, you need to have credibility to ask them to take that action.</p>
<div></div>
<h3>Reason</h3>
<p>The next key is a Reason. No matter how much credibility you have, your audience will not do what you ask them to do unless they actually want to do so. The reason might be more stick than carrot &#8211; &#8220;If you don&#8217;t meet your sales quota this quarter, you&#8217;re fired!&#8221; may not be an effective motivation tool (cf Drive by Dan Pink), but it does at least give people a reason to want to sell more &#8211; but carrots usually work better, and social psychology is even more powerful. For example, the best way to get people to recycle more is to explain to them that their neighbours are recycling more than they are. (Thanks to the fantastic <a href="http://oullier.free.fr/" target="_blank">Olivier Oullier</a> for this example &#8211; more of him on the blog soon.)</p>
<p><img class="alignnone size-full wp-image-664" title="Slide Why" src="https://philpresents.files.wordpress.com/2012/05/slide-why-006.png?w=450&#038;h=253" alt="" width="450" height="253" /></p>
<p>Whatever your reason, it will clearly need to resonate with the audience. Think carefully about what will work best for them. When selling print services, the usual pitch was an annual hard cost saving which would appeal to the CFO and usually to the CIO. One company&#8217;s CIO had a carbon reduction target. We showed him how he could save money AND save CO2 by optimizing his print environment. That was a much more powerful reason than cost savings alone, although it was specific to that CIO&#8217;s own context. What will work with your audience?</p>
<p>So you not only need to ask them to take an action: you also have to give them a reason for wanting to do so. A request for action without a strong reason leads to no action at all.</p>
<h3>Empathy</h3>
<p>The final part of CARE, then, is Empathy. In order to find an action which the audience will benefit from taking, a reason they will accept, and the necessary elements to convince them that you are a credible person to deliver this message, you first have to put yourself in their shoes, and get inside their heads.</p>
<p><img class="alignnone size-full wp-image-665" title="Slide Empathy" src="https://philpresents.files.wordpress.com/2012/05/slide-empathy-007.png?w=450&#038;h=253" alt="" width="450" height="253" /></p>
<p>What are their needs? Their desires? Their fears? Their concerns? Their problems? Their aspirations? Their objectives? How will they react to your request to act? What would make them listen to someone asking them to do it?</p>
<p>Think what reasons they might have to resist taking your desired action. There is always one huge one: doing nothing (or changing nothing) is always the easiest option, so beware of the <a href="http://en.wikipedia.org/wiki/Principle_of_least_effort" target="_blank">principle of least effort</a>. There may be many other reasons as well. Don&#8217;t dismiss or reject them, even if they are plain wrong. As we saw earlier, being right doesn&#8217;t actually help you to generate action. Right or wrong, your audience is emotionally attached to their reasons to resist, and if you tell them they are wrong, they will cling on to them even more strongly.</p>
<p>So for each reason for resistance, you need to show that you understand that reason, and that you respect it. (Never skip that step.) Then find a way to add new information which gets them to think that perhaps they didn&#8217;t have the whole picture before. And get them to realize that in fact their reason for resistance isn&#8217;t so valid after all. It has to be their realization, not your affirmation.</p>
<p>Here&#8217;s an example, again from my print services experience. Selling for HP meant trying to convince customers that they would be better off with a &#8216;balanced deployment&#8217; of distributed printers with some multi-function print-copy-scan devices, whereas the many copier-vendor competitors were pushing a more centralized approach, getting rid of the distributed printers and keeping only a few of these big multi-function devices (e.g. one per floor). In terms of pure hard cost-per-page, the centralized approach was usually cheaper.</p>
<p>So when selling &#8216;balanced deployment&#8217; to an IT or facilities manager who believed that a centralized approach was the cheapest, it usually didn&#8217;t help to claim that they were wrong. It was much more effective to give them ideas like this:</p>
<blockquote><p>&#8220;It&#8217;s true that if you reduce your devices to the bare minimum, of course it will be cheaper in terms of hard cost. The cheapest of all would be to put one big multi-function device in the building reception, and have everyone walk to it and queue up. Is that what you were thinking of? No? Of course not &#8211; in fact we&#8217;ve seen plenty of situations where companies have consolidated too much, and it has a number of bad results. First, people waste more time walking to devices, and then queueing up. Meetings get delayed because just as someone wants to print a few one-page handouts before going into the meeting room, someone else starts making 250 copies of a training manual. People near the copier complain because there are always people queueing, chatting and complaining. And when it breaks down &#8211; let&#8217;s face it, all devices break down sometimes &#8211; the impact is huge because the nearest alternative device is on another floor or even in another building. That means huge waste and loss of productivity. But that&#8217;s not all. Then, managers get fed up, and decide to buy printers on their own budgets for their teams&#8217; convenience. One company in Switzerland ended up with just as many printers as they had before the consolidation, but the IT department had much less control, less standardization, more printer drivers to manage, and &#8211; worst of all &#8211; it ended up costing more than before. So you see, in theory it&#8217;s quite right that the centralized approach looks cheaper, but in practice, it doesn&#8217;t usually work out that way.&#8221;</p></blockquote>
<p>Convincing through empathy means not telling people they are wrong. It means stepping into their shoes, understanding their reasons and showing respect for them, and then metaphorically putting your arm around their shoulder and guiding them gently towards your desired action.</p>
<h3>CARE</h3>
<p>So that&#8217;s how to handle your audience with CARE. Establish your credibility in their eyes; ask them clearly to take an action; give them a reason to take the action; and use empathy to understand how best to influence your audience, and to take them respectfully towards your desired outcome. If you CARE for your audience, they&#8217;ll CARE for your message. And that&#8217;s something you should certainly CARE about.</p>
<p><img class="alignnone size-full wp-image-666" title="Slide CARE" src="https://philpresents.files.wordpress.com/2012/05/slide-care-008.png?w=450&#038;h=253" alt="" width="450" height="253" /></p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/best-practices/'>Best Practices</a> Tagged: <a href='http://philpresents.wordpress.com/tag/action/'>action</a>, <a href='http://philpresents.wordpress.com/tag/care/'>CARE</a>, <a href='http://philpresents.wordpress.com/tag/communication/'>communication</a>, <a href='http://philpresents.wordpress.com/tag/credibility/'>credibility</a>, <a href='http://philpresents.wordpress.com/tag/empathy/'>empathy</a>, <a href='http://philpresents.wordpress.com/tag/presentation/'>presentation</a>, <a href='http://philpresents.wordpress.com/tag/result/'>result</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/661/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/661/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=661&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Top Talk: Bob Davids at TEDxESCP</title>
		<link>http://philpresents.wordpress.com/2012/05/06/top-talk-bob-davids-at-tedxescp/</link>
		<comments>http://philpresents.wordpress.com/2012/05/06/top-talk-bob-davids-at-tedxescp/#comments</comments>
		<pubDate>Sun, 06 May 2012 14:50:40 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Bob Davids]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[storytelling]]></category>
		<category><![CDATA[talk]]></category>
		<category><![CDATA[TED]]></category>
		<category><![CDATA[TEDxESCP]]></category>
		<category><![CDATA[Top Talks]]></category>

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		<description><![CDATA[Today, I rolled my lawn. It was a heavy roller and a tough job, but with plenty of effort, I managed it. I quickly realised that it was much easier pulling the roller than pushing it. Leading people is much the same. If you push them, you don&#8217;t really know how they are going to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=658&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Today, I rolled my lawn. It was a heavy roller and a tough job, but with plenty of effort, I managed it.</p>
<p>I quickly realised that it was much easier pulling the roller than pushing it. Leading people is much the same. If you push them, you don&#8217;t really know how they are going to react. But if you inspire them to follow you, then you have a far better chance of getting them to go where you want them to go.</p>
<p>At <a title="TEDxESCP" href="http://tedxescp.com" target="_blank">TEDxESCP 2012</a>, I had the good fortune to work with Bob Davids, a seasoned American entrepreneur and leader, who gave a talk on leadership, with the potentially controversial premise that you can&#8217;t manage people &#8211; but you can lead them.</p>
<p>Of all the many great speakers at TEDxESCP 2012, I perhaps worked with Bob the least &#8211; partly due to schedules and partly because it was clear from our first discussion that he didn&#8217;t need much help. (One of the most important skills of an event coach is to work out where you can make the most difference, and allocate your time accordingly.)</p>
<p>We did discuss one important item. It was clear that he didn&#8217;t need any slides for his talk, but I asked whether there were any props he could use. He mentioned that he liked the idea of using a chain, which he picked up from General Eisenhower, and I immediately encouraged him to use that if he could.</p>
<p>You&#8217;ll see why in the video below. It helps people to remember one of his key messages. (I won&#8217;t spoil the surprise &#8211; watch it and see.)</p>
<p>Bob is a master storyteller. He speaks slowly, calmly, deliberately, and with the voice of experience. Young people would do well to listen and learn, as younger people have a tendency to speak too quickly. With Bob, you have time to digest his words and thoughts, work out what they mean for you, relate them to your own experience, and store his wisdom.</p>
<p>It was a pleasure to work with Bob even for a short time, and to watch him hold the audience in the palm of his hand &#8211; and indeed I have always subscribed to his vision of egoless leadership.</p>
<p>Watch and enjoy. And then please tell me what you thought about his talk.</p>
<span class='embed-youtube' style='text-align:center; display: block;'><iframe class='youtube-player' type='text/html' width='450' height='284' src='http://www.youtube.com/embed/UQrPVmcgJJk?version=3&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;wmode=transparent' frameborder='0'></iframe></span>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/events/'>Events</a> Tagged: <a href='http://philpresents.wordpress.com/tag/bob-davids/'>Bob Davids</a>, <a href='http://philpresents.wordpress.com/tag/presentation/'>presentation</a>, <a href='http://philpresents.wordpress.com/tag/storytelling/'>storytelling</a>, <a href='http://philpresents.wordpress.com/tag/talk/'>talk</a>, <a href='http://philpresents.wordpress.com/tag/ted/'>TED</a>, <a href='http://philpresents.wordpress.com/tag/tedxescp/'>TEDxESCP</a>, <a href='http://philpresents.wordpress.com/tag/top-talks/'>Top Talks</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/658/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/658/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=658&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>An Amazingly Easy Way To Pull Media Out Of PowerPoint And Keynote</title>
		<link>http://philpresents.wordpress.com/2012/04/24/an-amazingly-easy-way-to-pull-media-out-of-powerpoint-and-keynote/</link>
		<comments>http://philpresents.wordpress.com/2012/04/24/an-amazingly-easy-way-to-pull-media-out-of-powerpoint-and-keynote/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 19:11:32 +0000</pubDate>
		<dc:creator>Phil Waknell</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[keynote]]></category>
		<category><![CDATA[Microsoft PowerPoint]]></category>
		<category><![CDATA[powerpoint]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[tip]]></category>

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		<description><![CDATA[It&#8217;s now two years since Ideas on Stage was born, and in that time I&#8217;ve learned a remarkable amount about presenting and communicating, much of it from my amazing business partner Pierre Morsa. Although I don&#8217;t usually talk much about applications, here is a small but potentially useful tip which Pierre just shared on his [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=656&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><img class="alignright" title="Pierre Morsa" src="http://www.ideasonstage.com/wp-ios/uploads/2012/04/pierre_morsa.jpg" alt="" width="124" height="186" />It&#8217;s now two years since <a title="Ideas on Stage" href="http://www.ideasonstage.com" target="_blank">Ideas on Stage</a> was born, and in that time I&#8217;ve learned a remarkable amount about presenting and communicating, much of it from my amazing business partner <a title="Pierre Morsa" href="http://www.pierremorsa.com" target="_blank">Pierre Morsa</a>.</p>
<p>Although I don&#8217;t usually talk much about applications, here is a small but potentially useful tip which Pierre just shared on his extremely popular (French) <a title="Pierre Morsa's blog" href="http://www.pierremorsa.com/blog/presenter-public/presentations-powerpoint-keynote/comment-recuperer-images-presentation-powerpoint/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed:+pierremorsa+(Pierre+Morsa)" target="_blank">blog</a>, and which I felt deserved to be shared with an English-speaking audience.</p>
<p>Here it is: PowerPoint and Keynote files (.PPTX and .KEY) are essentially just ZIP archives with a different file extension.</p>
<p>So if you want to find an easy way to pull photos, videos and sounds out of a PowerPoint or Keynote file, follow this simple tip:</p>
<ol>
<li>Make a copy of your original file (this way, you don&#8217;t risk harming your original).</li>
<li>On your copy, replace the .PPTX or .KEY extension with .ZIP instead (do this in Windows Explorer or Finder &#8211; on a Mac you may need to open the Get Info window and then change the extension in there).</li>
<li>Then you can open the ZIP archive and you will find all the images, movies etc. which were embedded in the slide deck.</li>
</ol>
<p>As Pierre stated, it&#8217;s a very simple tip, but it could be a real time-saver &#8211; and it&#8217;s certainly a little trick that might impress your colleagues&#8230;</p>
<br />Filed under: <a href='http://philpresents.wordpress.com/category/best-practices/'>Best Practices</a> Tagged: <a href='http://philpresents.wordpress.com/tag/keynote/'>keynote</a>, <a href='http://philpresents.wordpress.com/tag/microsoft-powerpoint/'>Microsoft PowerPoint</a>, <a href='http://philpresents.wordpress.com/tag/powerpoint/'>powerpoint</a>, <a href='http://philpresents.wordpress.com/tag/presentation/'>presentation</a>, <a href='http://philpresents.wordpress.com/tag/tip/'>tip</a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/philpresents.wordpress.com/656/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/philpresents.wordpress.com/656/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=philpresents.wordpress.com&#038;blog=10781662&#038;post=656&#038;subd=philpresents&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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