Presentation 2.0 – The New Art of Business Presenting

December 3, 2012

Presentation 2.0 Logo v1Most presentations suck. Ask most people to close their eyes and imagine themselves in the audience for a presentation, and they will break into a cold sweat. Presentation should rhyme with communication, inspiration and fascination – but all too often, it simply rhymes with boredom.

This means two important things for presenters. Firstly, if an audience is bored, they’re not interested, they’re not listening, and they’re not going to do what you want them to do. Secondly, if most presentations suck so badly, those presenters who make an effort can rise above the crowd, communicate better, and spread their ideas effectively.

So upgrade to Presentation 2.0, and make your presentations interesting, effective, and memorable. Here’s how – four disciplines which others ignore or suck at: preparation, storytelling, visual design, and delivery.

1. Preparation

Any great edifice needs a strong foundation. For a presentation, that foundation is the preparation. This is where you analyze your audience and their needs, set clear and concrete objectives, and choose a few key messages to help you achieve those objectives.

The audience might remember how you make them feel, they may remember some of what they see, but they will certainly forget most of what you say. They might recall three things. Don’t leave it to chance and hope they remember the right things – choose the three key messages you want them to remember.

Slide Fail to Prepare.027

2. Storytelling

Storytelling is the art of structuring your presentation to communicate messages effectively and interestingly; and using narrative techniques and devices to make them memorable.

When Steve Jobs pulled a Macbook Air out of an envelope, that was storytelling. It was a technique designed to communicate a key message – “The world’s thinnest notebook” – and make it stick.

I once sold a print services contract to a major Brazilian customer, but first I had to convince them they had a problem. So I demonstrated that each year, their printed pages laid end-to-end would stretch from the source of the Amazon all the way to the Atlantic (mouths gaped open) – and then back again (jaws hit floor). That’s storytelling.

If you think hard enough, you can find a way to make anything interesting and memorable.

3. Visual Design

Ever suffered “Death By PowerPoint”? Most businesspeople face it every day, so they dread the moment when someone asks to switch on the projector.

Most slides obstruct communication. They assume the audience can read and listen simultaneously, that bullet points are memorable, and that the audience doesn’t mind the presenter using slides as speaker notes. Wrong, wrong, and wrong again.

But it doesn’t need to be that way. A deck of slides can assist communication and make your key messages memorable. It’s just a question of good design.

A typical useless slideument

4. Delivery

A great presenter can make anything fascinating. It’s about voice, speed, gestures, comfort, eye contact, movement, humor, charisma, and above all, preparation and rehearsal.

You can learn this. We’re not born orators. As Emerson said, “All the great speakers were bad speakers at first.”

Slide Emerson Bad Speakers.003

Working hard at each of these four disciplines will make your presentations interesting, effective, and memorable. It’ll help you stand out from the crowd. If your audience sees four boring and forgettable 1.0 presentations, and one effective and memorable Presentation 2.0, it’s clear which presenter has the advantage. Make sure it’s you.

This article was first published in SOLD Magazine, the leading worldwide monthly for sales professionals, as part of Phil’s regular Presentation 2.0 column.


Presentation 2.0: Resonate Naked

June 29, 2011

As I prepare to launch a new Ideas on Stage training course entitled Presentation 2.0, I feel compelled to write about two recent books which have captured the spirit of what we mean with Presentation 2.0, and which I would advise any presenter to read more than once.

Presentation 2.0 – the new art of presenting – is about engaging with your audience, telling authentic stories, and sharing passion and motivation with more concern for your audience than for yourself. In a Presentation 2.0, you are presenting not because you are important, but because your audience is important, so your focus is on them.

In a Presentation 2.0, you might choose to use visual aids to get your message across more memorably, but you will keep your slides simple and clear, and you will ensure that they are there only to help your audience to understand and remember your messages, not to help you to remember what you need to say.

In a Presentation 2.0, you will care more about what your audience will do with your message afterwards than what they think about you as a presenter.

For all these reasons, Presentation 2.0 is a far more effective and enjoyable way to communicate than the 1.0 style of reading bullet-ridden slideuments to bored audiences, or even the more advanced 1.1 style, promoted by slide-oriented sites like SlideShare, where you use pretty slides but still divert too much of the audience’s attention onto the slides and away from the two-way communication you should be having between presenter and audience. Death By Pretty Powerpoint is just sharpening the axe – it still falls and it still kills.

Nancy Duarte and Garr Reynolds ponder each other's first book

Now, before I talk about these two books, let me first provide a disclaimer. I didn’t pay for either of these – I received copies directly from the authors. The presentation business is still a fairly small world, people quote each other and write forewords for each other’s books, and that’s remarkably refreshing since we’re all working together with a common aim. While I’ve not yet met Nancy Duarte (an omission I’ll soon be correcting), I’ve shared a stage with Garr Reynolds and organize seminars with him, and – further disclaimer – he even did me the honour of including one of my articles in The Naked Presenter.

So I’m not exactly impartial here. But I’m not being paid to write a review, and if either author was hoping for one, I’ve likely disappointed them by delaying it for eight months.

Nancy Duarte wrote resonate as a prequel to her best-seller slide:ology. This fact alone is telling.

After many years as a leading presentation specialist, Nancy realised that before you can spend time making attractive and effective slides, you first have to structure your presentation properly, with clear objectives, simple messages, and a powerful scenario which draws on millennia of storytelling experience from Aristotle to Hollywood. And before you can do that, you have to focus on your audience.

Only when you know your audience and you have a story to match can you expect your ideas to resonate with them – and if your ideas resonate, then the audience will take them away and make them resonate far and wide.

resonate is therefore the book to read before slide:ology, and indeed, if it is the only presentation book you ever read, it will be a good choice because it tells you so much about storytelling, with many examples from Martin Luther King Jr to Star Wars, and if you can get your storytelling right and tailor it to your audience’s needs, you have the makings of a fine presentation.

The Naked Presenter follows on from Garr Reynolds’ previous two best-sellers, Presentation Zen and Presentation Zen Design. Where the first was about realising the received wisdom about presenting was all wrong, and offering a fresh, simple approach, and the second was about designing simple and attractive slides, The Naked Presenter focuses on how to deliver your presentation authentically and memorably.

Naked, in this sense, is figurative: it is about being yourself, being authentic, and making a connection with your audience. It is about presenting for them, not for you. It is about communicating, not putting on a show.

The “Naked Book”, as Garr calls it, is in fact a fantastic one-stop-shop for presentation skills, because it also covers how to structure your presentation, and how to approach your slides. So again, if this is the only presentation book you ever read, it’s a good choice.

Both books are beautifully designed and easy to read, in bite-size chunks. Personally, I would recommend reading The Naked Presenter first, then reading it again, and then getting into resonate. This is because Garr’s book will give you a strong foundation in all aspects of the Presentation 2.0 approach (storytelling, effective visuals and delivery), and Nancy’s book will then give you expert knowledge about how to choose your objectives and craft an effective story.

You can then of course go into detail on slide design with slide:ology or Presentation Zen Design, both of which I refer back to regularly. But don’t put the cart before the horse: learn what makes a presentation work, and then learn how to illustrate it. There are few if any skills you can learn which you will have as many opportunities to use as presenting effectively, and even fewer which will better help you to advance your career.

The evolution of Presentation 2.0 is clear if you contrast Nancy’s and Garr’s latest books with their previous ones. Previously, it seemed that the main battle to be fought was against bad slides, and both authors created powerful ammunition to beat the legions of slideuments and their endless flow of bullets. That battle is not yet won, but the tide is turning.

Yet now it is clear that fixing your slides isn’t good enough. Films don’t win awards only with brilliant supporting roles: they need to have top-class lead actors, and very strong storylines which truly engage the target audience. Slides are just a support, no more. You need to make your ideas resonate, and you need to engage properly with your audience. Only then can your finely manicured slides be effective.

That’s why resonate and The Naked Presenter mark the beginning of a new era in presenting, an era where the audience is paramount; where presentations put ideas on stage, not mere information; where those ideas are crafted and delivered so they resonate with audiences; and where presenters engage their audiences in a naked, authentic way.

This is the Presentation 2.0 era. This is where we can all resonate naked. And our audiences will most definitely thank us for it.


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